Expédition : 14.90 € par commande ! *

Delivery policy


Shipping

Delivery will be made to the address that you have indicated on the order form.

You must receive your package within 10 days of our e-mail informing you of its shipment.

All the tracking information for your package and the carrier's contact details are available by logging into your account on our site, this allows you to contact the carrier directly and make arrangements at your convenience.

In the event that your package is returned to us for lack of your presence at its reception, the re-routing costs will be invoiced to you at cost price according to an offer from our transporter*, your order cannot be canceled or refunded.

*Warning!!! We have a favorable rate for outward transport (departure from our logistics center), the cost of return transport is higher.

Delivery insurance

1°) CAREFULLY CHECK YOUR PACKAGE BEFORE ACCEPTING IT:

- The driver must be present during the inspection. (This is part of his job)

- If the driver does not agree to stay while unpacking, he must then note it on the receipt and sign it.

- In case of refusal on his part, do not accept the package and indicate the reason on the receipt.

2°) IN CASE YOUR PRODUCT IS DAMAGED:

- Notez impérativement sur le récepissé: Damaged parcel and splashback(s).

- If there are several products in the same package, describe (dimensions or reference) the damaged product(s) and their number.

ANY LITIGATION HAVING NOT FOLLOWED THIS PROCEDURE WILL NOT BE ACCEPTED BY THE CARRIER NOR BY OUR SERVICES.

To obtain a competitive inclusive insurance transport price, deliveries to the upper floor without elevator are not included in the transport price. It is advisable to plan the rise to the floor of large splashbacks by your own means.

GABARI Prod will do everything possible to ensure delivery within a maximum of 30 days from receipt of the order but cannot be held responsible for losses due to a delay in delivery as this is beyond our control. Our theoretical delivery time is displayed on each product sheet and is updated regularly.

GABARI Prod will not be liable or linked, directly or indirectly, to any damage or loss of the items after their delivery.

Retraction, returns

1°) New European directive relating to E-commerce from June 2011:

You now have 14 days to change your mind and return the product without having to justify yourself. The product must be returned in its original packaging in perfect condition, neither the protective film nor the labeling must have been removed. Gabari prod. will refund the price of the product within 14 days.

*WARNING!!! The right of withdrawal is not valid for products made to measure.

Regarding standard products:

- Return shipping costs are your responsibility. If you take care of the return, you must take out transport insurance.

- In the event that you entrust us with the return of equipment or if it comes back to us because you have not received it, we will deduct from our reimbursement the sum of € 45.00 incl. Tax corresponding to the costs of return by our carrier.

2°) Reminder of exceptions to the right of withdrawal: You cannot retract when you have purchased personalized goods (custom dress, custom furniture, etc.). However, credence-inox.com sends you the plans of your order for validation of dimensions. This allows you to modify your order after payment without any administrative fees. In this case, only the supplement will be invoiced to you, on the other hand, in the event of a capital loss, in accordance with the legislation in force, no refund will be accepted.